DGSolarlite

Privacy Policy

Effective Date: November 2024

At DG Solarlite, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Introduction

DG Solarlite (“we”, “us”, “our”) is committed to ensuring that your privacy is protected. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard it. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of personal data, including:

  • Contact Information: Name, email address and phone number
  • Payment Information: Details necessary for processing transactions, such as credit card information (processed securely by third-party payment providers).
  • Technical Information: IP address, browser type, operating system, and device information collected through cookies and analytics tools.
  • Communication Information: Records of communications with us via email or our contact form.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Our Services: We use your personal data to process orders, respond to inquiries, and manage your account.
  • For Marketing and Communications: We may send you promotional materials, updates, and newsletters if you have opted in to receive them. You can unsubscribe at any time.
  • To Improve Our Website: We use your technical data to analyze website usage, troubleshoot issues, and enhance user experience.
  • Legal Obligations: We may use your data to comply with legal requirements or to protect our rights, property, or safety.

4. Lawful Basis for Processing Personal Data

Under the GDPR, we rely on the following lawful bases for processing your personal data:

  • Consent: When you provide your contact information to subscribe to newsletters or other communications.
  • Contractual Necessity: For processing orders and providing services you have requested.
  • Legal Obligation: For complying with legal requirements and obligations.
  • Legitimate Interests: For analyzing website usage to improve our services and user experience.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:

  • With Service Providers: We may share your personal data with trusted third-party service providers, such as payment processors, who assist us in operating our website and providing services to you.
  • With Legal Authorities: If required by law, we may disclose your personal data to comply with legal obligations or protect our rights.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data under the GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Object: You can object to the processing of your personal data in certain situations.
  • Right to Data Portability: You can request to receive your data in a commonly used, machine-readable format to transfer to another service provider.

If you wish to exercise any of these rights, please contact us at dgsolarlite@hotmail.com or use the contact form on our website.

8. Cookies

Our website uses cookies to improve user experience. Cookies are small files that are stored on your device to help us remember your preferences and analyze website traffic. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

9. Security

We take appropriate measures to protect your personal data from unauthorized access, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure.

10. International Transfers

We do not transfer your personal data outside of the European Economic Area (EEA). If we need to transfer your data in the future, we will take appropriate steps to ensure that your data is protected in accordance with UK law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. Please check this page periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at: